Session Plan-ICTICT520 Confirm transition strategy for a new system Course Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Core units TLIF0080 Implement and monitor the safety duties of transport activities (Chain of Responsibility) TLIL5020 Develop and maintain operational procedures for transport and logistics enterprises Elective units BSBPRC504 Manage a supply chain BSBWHS521 Ensure a safe workplace for a work area TLII5018 Manage customer service TLIP5006 Establish international distribution networks TLIR5007 Manage international purchasing TLIF4064 Manage fatigue management policy and procedures TLIP5004 Develop a transport and logistics business plan TLIB5010 Plan and implement maintenance schedules TLIF0006 Administer a fatigue risk management system TLIL4009 Manage personal work priorities and professional development TLIP5035 Manage budgets and financial plans TLIP5036 Manage assets TLIR0004 Negotiate a contract * We can develop additional elective units that are not listed on request (Please contact us for further information)

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Session Plan-ICTICT520 Confirm transition strategy for a new system Course Units of competency MSTGN3003 EstimateOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these